The Usage of Multimedia in Developing Listening and Speaking Skills of the Learners- 2


Aim
In this research, the importance of listening skill, speaking skill and what are the  methods have to be followed in listening and speaking skills are discussed. For this, three tests are conducted at 9th standard level in order to improve their listening and speaking activity.
            The main aim of this research is to develop the listening and speaking skills of learners at 9th standard level by conducting pretest, revision test and post test. Through the pretest performance, the investigator has come to know the standard of the learners at 9th standard, by the revision test and post test performance one may come to know the improvement of the learners listening and speaking skills.
            This research includes the importance of listening and speaking skills, methods adopted in teaching the listening and speaking skills, and the performance of learners in the three tests. This research work also includes statement of marks of the learners in three tests and the difficulties faced by the learners and remedies suggested to overcome their problems.
Listening:
            Listening to spoken English is an important way of acquiring the language. Listening enables us to pick up vocabularies and structures too. Therefore, one needs as much opportunity to listen to spoken English as possible. Developing one’s spoken skill depends on developing one’s listening skill. The ability to understand spoken English is very important for listening to the radio, watching television, understanding instructions and announcements. The primary objective of listening comprehension practice in the class room enables pupils to learn to function effectively in real life listening situations. It is always advisable to be aware of the different listening experiences that occur.
            Acquiring listening skill is to improve one’s speaking skill. Speaking skill depend on a great deal on one’s listening skill. Unless one understands spoken English, one can’t give responses. Listening to others spoken English also helps in improving one’s own spoken English. Listening and speaking are the two sides of the same coin of effective communication.
Listening skill comes under four headings,
v  Understanding a speaker’s accent or pronunciation.
v  Understanding his/her grammar.

v  Recognizing his/her vocabulary, and
v  Being able to grasp the meaning of what he/she says.
There are two kinds of listening skill practices,
1.      Intensive listening or Focused listening.
2.      Extensive listening or Casual listening.
1.      Intensive Listening:
It can be divided into two groups they are,
                          i.            Exercise to train educational comprehensive of memory.
                        ii.            Exercise which get the learners to listen to particular features of languages such as vocabulary, grammar or pronunciation.
Students listen carefully, keenly, and closely to find out the information what they need to know. Listening seriously to the news bulletins on the radio or TV, important announcements etc, are a few examples of focused learning purpose. It is also called oriented listening. This type of listening helps to increase the student’s concentration. 
2. Extensive Listening:
            The purpose of extensive listening practice is to give the learners plenty of opportunity to develop and exercise his listening skill in a natural way.
            Extensive listening need not be tested in any detailed, will be done for its own sake. The pupils will be following the means of listening, because they are interested in the information of it. For this the material should vary. Then sometimes the students listen to television or Radio commentaries or programmes while they are doing some work or talking with their friends.  Majority of the audience is found busily talking among themselves rather than listening to what the speakers are blasting out the microphones. This type of listening without any specific purpose is called “casual listening”. Recording of stories on other texts taken from books or magazines can often be used to improve listening skill for native speaker or a particular language, some different passage should be given, but for non-native speakers, something condensed in normal and easy vocabulary to understand. Such  passage must contain familiar words and phrases.
  Major components of improving one’s Listening Skill:
v  To improve one’s power of vocabulary.
v  To avoid problems of communication.
v  To strengthen one’s pronunciation.
v  To decipher the meaning clearly.
v  TO sharpen one’s memory power.
v  To know the proper structure of grammar.
Five stages of listening process:
1.      Receiving:
Hearing will take place, when one receives messages through the range of auditory stimuli.
2.      Understanding:
Understanding in other word, one can say the ability of comprehending. To understand symbols the students have seen and heard. The students must analyze the meaning of stimuli which they have perceived. The meanings attached to such kind of things like a function of our past associations and of the content. The listener must understand the intended meaning and the context assumed by the sender.
3.      Remembering:
Remembering is a process which place to recall things from mind is storage. Remembering depend upon the memory capacity.
4.      Evaluating:
This stage is, which active listeners participate, it is at these point that the active listener weighs, evidence, sorts fact from opinion and determines the presence or absence or bias or prejudice in a message.
5.      Responding:
This stage requires that the receiver completes the process through verbal and nonverbal feedback, because the student has been received. This stage becomes the only overt means by which the sender may determine the degree of success in transmitting the massage.
How do people listen?
                        Most of the listeners are not like dry sponges ready to absorb everything the speaker gives them. They are continually assessing, digesting, rejecting or accepting what they hear. The listeners are measuring it against their own bank of experience , prejudice and evaluating its worth, listeners are also judging the speaker. Sometimes listeners fail to concentrate and can be distracted by what the speaker is saying and also distracted by his behavior or appearance.
Why is listening Difficult?
v  Internal and external distractions.
v  Messages are received through fitters of experience and prejudices.
v  Listener’s selectivity listen to what they think is important or what interests them.
v  Poor speakers, i.e. dull voice, irritating mannerism etc.
v  Poor speaker i.e. jumbled thinking, no structure, unsuitable  vocabulary, in appropriate level for audience.
Barriers to listen effectively:
                        While listening to the speaker’s speech, the listener may feel some of the barriers arise at th.at time There are bias or prejudice, language differences or accents, noise, curry, fear or anger and lacattention span. Then the listeners should consciously avoid or eliminate the listeners are engage in a conversation.
1.      Environmental Distractions:
Environmental distractions are any cause that divided attention of an individual or group from the chosen object of attention onto the source of distraction. It is the lack of ability to pay attention, lack of interest in the object of attention, or the great intensity, novelty or attractiveness of something other than the object of attention. Distractions come from both external sources and internal sources. External distraction can include electronic gadgets like personal computers or laptops, cellular Phones, music players, television, portable gaming condos and etc. Internal distractions can be absent mindedness lack of interest, lack of attention etc. These two distractions are the common barriers for effective listening. People can observe it is common at home, in school, at work or in community, To eliminate this type of listening barriers, when conversing with people, put listener self in a good environmental position without external and internal distractions. Take time to stop and give full attention to the person listeners are talking to. It will not only help the listeners understand the other person better, but also can create more meaningful and deeper relationship with them.
2.      Pride:
This is another type listening barriers. That is called pride or ego. Most often, the people let our pride or ego to take over the conversation. The listeners think that they are already smart enough to even listen from other people. Then the listeners think that they are better than other people and also nothing more to learn from them. When the people close their selves and stop listening to other people. The listeners are doomed because they stop learning. To eliminate this barrier, be more open-minded to listen and learn from other people. The pupil may learn more things if they open their self and listen. But be mindful or selective listening. Remember that they do not have to agree with everything, but it’s helpful if they at least consider listening.
3.      Assumptions:
Human mind is mysterious and it can process a lot of information especially in between conversation, ever while the other party is still talking. That is why the listeners have the tendency to interrupt, because the listeners assume that they already know what the other person is telling. Such behavior is cause by another listening barrier called assumptions. Assumptions are statement that is assumed to be true and from which a conclusion can be drawn quiet often, when the listeners make assumptions, they already create conclusion in our mind without even considering the thoughts and feelings of the other person. And as such, listener creates more gap and unresolved problems. To resolve and eliminate this listening barrier, proactive keeping an open mind and listen before the listeners make any assumptions. The listener may try putting their self in the shoe of another so they can fully understand and foal the sentiments of the other people.


4.      Close – Mindedness:
Another listening barrier to effective conversation is close-mindedness. This is intolerant of the beliefs and opinions of other, stubbornly unreceptive to new ideas. When listener think that they all have the answer, and that the things the listeners know always the right answers, then their mind will close for new ideas. In order to eliminate this Listing barrier, strive to always keep an open mind for effective listening. The listener will learn and build deeper relationship if they stop being close minded.
5.      Defensiveness:
This type is the last barrier of listening. That is an attitude or position of defense. It’s when the listeners constantly protect their slues from criticism, exposure of one’s shortcomings, or other real or perceived threats to the ego. Defensiveness is a primal response to feel in attacked, threatened, misunderstood or disrespected. This will normally results to newer ending argument, protest, denial and blaming. To eliminate this listening barrier, remember not to view comments and eroticism as personal attack. Instead make them as a tool for personal assessment, improvement and growth.
6.      Listening Problems:
The evidence that show why listening is difficult comes mainly from four sources. The massage to be listening to, the speaker the listener and the physical setting.
The Message:
                        Many learners find the context more difficult to listen to a toped massage than to read the same massage on a pillow of paper, since the listening passage comes into the ear in the thinking of eye, whereas reading malarial can be read as long as the reader likes. The listening material may deal with almost any are of lie. It might include street gossip, proverbs, new products, and situations unfamiliar to the students. Also in a spontaneous conversation speakers frequently change topics the content is usually not well organized. In many cases listening can’t predict what speakers are going to say, whether it is a news report on the radio, an interviewer’s questions an everyday conversation etc.
                        Messages on the radio or recorded on tape cannot be listened to at a slower speed.             Even in conversation it is impossible to ask the speakers to repeat something as many times as the inter locater might like. Linguistic features, liaison the linking of words in speech when the second begins with a vowel e.g. an orange an elision (leaving out a round or sonless, e.g. suppose may be pronounced in rapid speech) are common phenomena that make it difficult for students to distinguish or recognize individual words in the stream of speech. They are used to see words written as distending materials are made up of everyday conversation, they may  contain a lot of colloquial words and expressions, such as staff for material guy for man etc, as well as slang students who have exposed mainly to formal or bookish English may not be familiar with these expressions. In spontaneous conversation people sometimes use ungrammatical sentences because of nervousness or hesitation. They may omit elements of sentences or add something redundant. This may make it difficult for the listening understands the meaning.
The Speaker:
            Ur (1984:7) points out that “in ordinary conversation or even in much extempore speechmaking or lecturing the speaker actually says a good deal more than would appear to be necessary in order to convey our massage. Redundant utterances may take the form of repetitions, false starts, re-phrasings, self – corrections, elaborations, tautologies and apparently meaningless additions such as the speaker means or the listeners know”, this redundancy is a natural feature of speech and may be either a help or hindrance, depending on the student’s level. It may make it more difficult for beginners to understand what the speaker is saying. On the other hand it may give advanced students more time to “tine in” to the speaker’s voice and speech style. Learners tend to be used their teacher’s accent or to the standard variety of British or American English. The listeners find it hard to understand speakers with other accents spoken prose, as in news broad casting and reading aloud written texts, is characterized by an even pace volume, pitch and intonation. Natural dialogues, on the other hand, are full of hesitations pauses and uneven intonation. Students used to the former kinds of listening material may sometimes find the latter difficult to understand.
The listener:
                Foreign language students are not familiar enough with clichés and collocations in English to predict a missing word or phrase. They cannot for example be expected to know that rosy often collocates with cheeks or to predict the last word will be something like rage when they hear the phrase he was in a towering ….. This is a major problem for students. Lack of socio cultural factual and contextual knowledge of the target language can present an obstacle to comprehension because language is used to express its culture (Anderson and Lynch 1988) foreign – language learners usually elevate more time to reading than to listening, and so lack of exposure to different kinds of listening materials. Both psychological and physical factors may have a negative effect on perception and interpretation of  listening material. It is tiring for students to concentrate on interpreting unfamiliar rounds, words and sentences for long periods.
Physical Setting:
            Notice including both back noise on the recording and environmental noise. Can take the listener’s mind off the context of the listening passage. Listening material on tape or radio lacks visual and aural environmental clues. Not seeing the speakers body language and facial expressions makes it more difficult for the listener to understand the speaker’s meaning/. Unclear sounds resulting from poor – quality equipment can interfere with the listener’s comprehension.
Nine Symptoms of poor listening:
i.                    Condemning the subject as uninteresting without Healing:
“There is no such thing as an uninteresting subject” wrote G.K. Chesterton, “there are only uninteresting people”. Many have defined their “interests” and built them like town walls around their lives. The people have to storm the gates to get in. A variation on this symptom is to pre-judge a speaker as uninteresting for some reason or another. So the speakers condemn large numbers of people to silence because the speakers do not believe they have an interesting contribution to make, or because their lost efforts have been unconstructive or long winded. Photo one of the words top ten intellects, loved to listen to seamen, farmers and craftsman taking about their skills.
ii.                  Criticizing the speakers delivery or Aids:
One way of expressing ones non – listening ability is to fasten on to the speaker’s delivery or the quality of his/her audio – visual aids. Some trick of production, an accent or impediment, involuntary movements on mannerisms. All these can be sized upon as excuses for not listening to the meaning. The audio –Visual aids can go on rampage and distract a week listener. It is hard to listen when the delivery is hard and audio-Visual aids out of control, but such occasions do sort out the learners from the listeners. 
iii.                Selective listening:
Selective listening should not be confused with listening in waves of attention, which is infecting a characteristic of the good listener. Selective listening means that you are programmed to turn a deaf ear to certain topic on themes. Adolf HITLER ONLY WANTED TO HEAR GOOD NEWS. Those who brought him the truth encountered a glassy look and personal insult, if not worse. The danger in selective listening is that it can become habitual and unconscious. The listeners become totally unaware that the listener only wants to listen to certain people or a limited range of ego. Boosting news, or that the people are filtering and straining information.
iv.                Interrupting:
Persistent interrupting is the most obvious badge of the bad listener. Of course interrupting is an inevitable past of everyday conversation, springing from the fact that the listener can think faster than the other person can talk. So the listener can often accurately guess the end of the sentence or remark. The nuisance interrupter, however, either gets it wrong or else-even worse –elbows in with a remark which shouts out the fact that the listener has not been listening to the half-completed cap rule of meaning. The listener may often be working on their own next piece of talk and therefore be literally too busy to listen.
v.                  Day Dreaming:
Day dreaming can be a symptom of poor listening. It is difficult to think two things at the same time. The day dreamer has “Switched Off” and turned his/her attention to an inner television screen. Some inner agenda has gained precedence over what is being said to him. Emotions can project color pictures on the inner screen and turn up the sound. Then farewell to listening.
vi.                Succumbing to External Distractions:
Comfortable chairs, noise, heat or cold. Sunlight or gloom. The situation can master the listener and drown the speaker and the content. The good listener will try to deal with the distraction in some helpful way; the poor one allows it to dominate his/her mind and rob him of attention. The higher quality of listening, the less power extends have over the relationship of communicant and communicator. Listening affirms or builds the relationship in the teeth force at work to disintegrate it.
Vii. Evading the Difficult or Technical:
Such is our addiction to the clear simple and ivied that none of us care for the difficult. Long and dull presentation and the speaker throw the sponge in too soon. What is at issue is not the ability of the speaker but our skills as listeners. If the path has to be tortuous and uphill, the stout hearted listener will follow. The lay listener gives up at the first obstacle.
viii.            Submitting of National Words :
A symptom of the poor listener is his/her vulnerability to trigger words, which enter the atmosphere carrying certain associations, pleasant or unpleasant. An unskilled speaker can trigger off a minefield in the minds of an audience and yet be as innocent as a child at play. Our minds are like conveyers in this respect, and the poor listener gives in at first mind explosions. Thought stops at once, and the listener’s readymade come into play.
    ix.            Going to sleep:
When indulged in frequently nodding off can be a symptom of a poor listener. Floor the art of listening requires a background of sufficient sleep is a fact which the poor partitioned habitually ignorer tiredness affects our listening.
Some Solution for Effective listening:
v    Grade listening materials according to the student’s level and provide authentic materials rather than idealized filtered samples. It is true that natural speech is hard to grade and it is difficult for students to identify the different voices and cope with frequent overlaps. Nevertheless the materials should progress step by step from semi-authenticity that displays most of the linguistic features of natural speech to total authenticity, because the final aim is to understand natural speech in real life.
v    Design task-oriented exercises to engage the student’s interest and help them learn listening skills. Subconsciously. As urn (1984-25) has said that “listening exercise are most effective if they are constructed round a task. That is to say, the students are required to do something in response to what they hear that will demonstrate their understanding”. And also it suggested some tasks are expressing agreement or disagreement, taking notes, marking a picture or diagram according to instructions, and answering questions, compared with traditional multiple – choice questions, task based exercise have an oblivious and advantage, they not only also encourage them to use different kinds of listening skills and strategizes to reach their destination in an active way.
v    Provide students with different kinds of input such as lectures, radio news, films, TV plays, announcements, everyday conversations interviews, storytelling, English songs and so on, Brown and Yule (1983) categorize spoken texts into three broad types. Static, dynamic and abstract. Texts that describe objects or give instructions are static texts these that tell a story or recount an incident are dynamic texts, these that four on some one’s ideas and beliefs rather than on concrete objects are abstract level. They draw a figure in which difficult increases from left to right and with in any one type of input complete exit increases from top to bottom.
v    Try to find visual aids or draw pictures and diagrams associated with the listening topics to help students guess or imagine activity.
v    Give practice in liaisons and elisions in order to help students yet used to the acoustic forms of rapid natural speech. It is useful to find rapidly uttered colloquial collections and ask students to imitate native speaker’s pronunciation.
v    Make students aware of different native speaker accounts of course strong regional accounts are not suitable for training in listening but in spontaneous conversation native speakers do have certain accents. Moreover the American account is quite different from the British and Australian. Therefore it is necessary to let students deal with different accounts especially in extensive listening.
v    Select short, simple listening texts with little redundancy for lower-level students and complicated authentic materials with more redundancy for advanced learners. It has been reported that elementary –level students are not capable of interpreting extra information in the redundant messages where as advanced listeners may benefit from messages being expanded paraphrased etc.
v    Provide extra background knowledge, such as complex sentence structures and colloquial words and expressions as needed.
v    Give and try to get as much feedback as possible. Throughout the course the teacher should bright the gap between input and students response and between the teacher’s feedback and student’s reaction in order to keep activities purposeful. It is important for the listening class teacher to give students immediate feedback on their performance. This not only promotes error correction but also provides encouragement. It can help students redevelop confidence in their ability to deal with listening problems. Student’s feedback can help the teacher judge where he class is going and how it should be guided.
v    Help students develop the skills of listening with anticipation listening for specific information listening for gist interpretation and inference listening for intended meaning listening for attitude etc, by providing varied task and exercises at different levels with different focuses.
Tips to Effective listening:
        i.            Show Respect:
Respect that every human beings are different other people’s opinions and stories may be different from ours shouting respect is essential for effective listening.
      ii.            Be Sensitive:
Sometimes people just need someone who can listen to their problems and stories so preaching and acting like a problem expect in this situation can cause deeper problems. There will be mounts you need to be a little more sensitive on what other people think and feel especially if the listeners want to resolve the problem or save the relationship.
    iii.            Pause:
Learn to leave at least a couple of seconds pause after the speaker talks before giving your reply. On the other hand before steering a conversation set a rule or agreement that both rides will let the other person listen both rides will let the other person listen first before speaking or replaying. This may feel backward or weird at first before speaking or replaying. This may feel backward or we real at first but this effective way to create a good conversing environment. This will uneasy at first but this will be much easier when this becomes a habit.
Listen to understand:
                        Most of the people are listening because they want to have a good reply. This kind of attitude often give a problem when this come to communication keep in mind that the most effective conversation are the ones where the listener have used our eases more than our mouth. Their main goal is to avoid those effective listening barriers above. The listeners need to set aside our defuses open their minds for new ideas an start listening not just with their ears but with their hearts. Because sometimes is not in the words the listeners just heard. The listeners need to hear the words not being said.
The Techniques of listening:
        i.            Developing listening through Dialogue:
                        The teachers can easily develop listening skills in students through dialogues. The teachers may follow the steps given below while introducing a dialogue to redevelop listening skills.
                        Introduction of the topic
To provide prior knowledge.
v  Asking lead questions
To four their attentions on the main points of the dialogue.
v  First leading by the teacher
To give practice in listening again
v  Asking Questions
To check comprehension.
v  Third reading by the teachers
To help the students follow the reading with their books open.
v  Practice :
To strengthen the listening skills.

      ii.            Monologue:
Prepared but unscripted talks such as lessons and lectures delivered from outline notes. This will contain some repetition, rephrasing and hesitation but not as much as spontaneous conversation.
Formal scripted talks, lectures and news bulletins read aloud, there are very similar to written texts. They have high information density and little repetition. The speakers will most frequently use whatever accent in considered standard in their past of the world.
    iii.            Developing listening through cassette Recorder:
Cassette recorder provider a variety of voices and makes the class lively. This helps to create spoken English situation the class and thus helps the teacher to give enough practice in listening to spoken. The teacher can record whatever the student wants to listen and listen to it whenever they get time. The teacher can play it again and listen to the specific information till the listening. Teachers should select recorded cassettes for giving practice.
    iv.            Developing listening through Guessing:
Making the students guess what they are going to hear next is an important technique of developing listening skills. This makes the class active and fully involved. This is very useful to tell stories or to narrate incidents; stories can be used easily to make the students guess what they are going to hear next. The students will be always in expectation or anticipation of the incident according to their guessing ability. While telling the story the teacher should step at every stage and ask questions to find out whether of listening skill in students increase memory and thus enable learning earlier and faster. The boredom in the traditional classroom teaching of English will disappear leading to young brain listening to understand learn and practice.
Ten Guides to Good Listening:
        i.            Find area of Interest:
This may be the golden rule of good listening. This is a rare subject who does not have any possible interest or use for the student, our friends or families. Listener naturally screens what is being said for its interest and value.
      ii.            Judge content, not Delivery:
The good listeners say to their self the listeners not interested in their personality or delivery and want to find out what the listeners know. Does this man know some of the things I need to know?
    iii.            Hold your fire:
Over stimulation is almost as bad as under stimulation and the two together constitute the tue in evils of inefficient listening. The aroused person usually becomes preoccupied by trying to do three things simultaneous by. Calculate what harm is done to listeners own pet ideas, plot an embarrassing question to ask the speaker; enjoy all the discomfiture going on, subsequent passages. 
    iv.            Listen for ideas:
The good listener focuses on the main ideas. The speaker not faster on to the peripheral themes, or size on some fact or other which may black their mind from considering the central ideas.

      v.            Be Flexible:
There is no one system for making notes. The good listener may employ four or five methods depending on the other factors in the communication star such as the content and situation.

    vi.            Work at listening:
Good listening takes energy. Attention is a form of directed energy. The speaker ought to establish eye contact and maintain it to indicate by pasture and facial expression that the occasion and the speaker’s effort are a matter of real concern to the teacher. When the speaker does these things, teacher help the speakers, express him more clearly and teacher in turn profit by understanding better the improved communication teachers have helped him to achieve, The teacher roles silence can be as expressive of the listener personality as words are for the speaker. If a sculpture is a work of art compounded of materials and space. So communication makes up words and silence. For from being a negative vacuum silence can convey warm and positive feelings which may help or hinder the communicator. The best silence corrected and departed by asking the questions, is an influence felt by the other person willing the students to give of their best.
  vii.            Resist Distractions:
A good listener instinctively fights distraction. Sometimes fight is easily won-by closing door shutting a radio off mowing closer to the person talking or asking the students to speak lender should distractions not be death with that easily this becomes  a matter of concentration.
viii.            Exercise the students Mind:
Good listeners regard apparently difficult or demanding presentations or speakers as challenges to their mental abilities.
    ix.            Keep the students mind open:
Effective listeners try to identify their prejudice, blind spot and semiconscious assumptions. Instead of Turing a deaf ear. The listener seeks to improve upon their perception and ability of understanding precisely in those areas.

      x.            Capitalize on Toughly speed:
Most persons talk at a speed by 125 words a minute. There is good evidence that if thought were measured in words per minute most of the learner could easily think at your times that rate. The good listener uses his /her thought speed to advantage. They constantly apply their space thinking time to what is being said. This is not difficult one has a definite paten of thought to follow. The speaker does not always put everything that’s important into words. The changing tones and volume of their may have a meaning. So may their facial expressions the gestures the speaker makes with his/her hand movement of their body.

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